Are Priceline prices guaranteed?

Publish date: 2024-05-09

Priceline is a popular online travel agency that offers a wide range of services, including hotel bookings, flight reservations, and car rentals. However, the question that often comes up is whether the prices offered by Priceline are guaranteed. The answer to this question is not a simple yes or no, as it depends on various factors.

Priceline does offer a Best Price Guarantee, which means that if you find a lower price for the same itinerary within 24 hours of booking, they will refund you the difference. This is a great feature that helps customers feel more confident in their purchase. However, there are some limitations to this guarantee.

FAQs about Priceline Prices Guarantee

1. What happens if I find a lower price after booking?
If you find a lower price for the same itinerary within 24 hours of booking, you can submit a claim to Priceline. They will then verify the lower price and, if approved, refund you the difference.

2. Are all Priceline bookings covered by the Best Price Guarantee?
No, not all bookings are covered. The Best Price Guarantee only applies to certain types of bookings, such as hotel reservations and rental cars. It does not apply to flights, vacation packages, or other services.

3. Are there any restrictions on the lower price I find?
Yes, there are certain restrictions. The lower price must be available to the general public, and it should be for the same itinerary, including the same dates, number of guests, and room type. It also should have the same cancellation policy and be in the same currency.

4. How do I submit a claim for the Best Price Guarantee?
To submit a claim, you need to fill out an online form on the Priceline website. You will need to provide your original booking details, the details of the lower price you found, and any supporting documentation.

5. How long does it take for a claim to be processed?
Priceline aims to process claims within 72 hours of submission. However, it may take longer during peak periods or if additional verification is required.

6. What happens if my claim is approved?
If your claim is approved, Priceline will refund you the difference between the price you paid and the lower price you found. The refund will be credited back to the original form of payment.

7. Can I submit a claim if the lower price I found is on a different website?
Yes, you can submit a claim even if the lower price is on a different website. Priceline will verify the lower price and determine if it meets the requirements for the Best Price Guarantee.

8. Is the Best Price Guarantee available for international bookings?
Yes, the Best Price Guarantee is available for both domestic and international bookings, as long as all the other requirements are met.

9. Can I submit a claim if the lower price I found is through a promotion or discount code?
No, the Best Price Guarantee does not apply to prices that are obtained through promotions, discount codes, or any other special offers.

10. What happens if I cancel my booking after submitting a claim?
If you cancel your booking after submitting a claim, the claim will be considered withdrawn. Priceline will not refund you the difference if you have already canceled your reservation.

11. Are there any fees or charges associated with submitting a claim?
No, there are no fees or charges associated with submitting a claim for the Best Price Guarantee. It is a free service provided by Priceline to ensure customer satisfaction.

12. Is the Best Price Guarantee applicable to Priceline’s Express Deals?
No, the Best Price Guarantee does not apply to Priceline’s Express Deals, as these bookings are already heavily discounted and offer significant savings to customers.

In conclusion, while Priceline offers a Best Price Guarantee for certain types of bookings, it is essential to carefully review the terms and conditions to ensure that your booking is eligible. Remember to always compare prices and take advantage of this guarantee if you find a lower price for the same itinerary.

Please help us rate this post Share:

ncG1vNJzZmivp6x7r6%2FErJpnm5%2BifKK%2BxGanq6GTmrmqusRmp6uhk5rAbrPUmqmapqSasqV7